From the front desk to the corner office, you hired your people for their judgment, relationships, and care. Too much of that time goes to copy-paste follow-ups, reminder emails, and chasing invoices. HatchOps hands the repetitive parts to an AI assistant your staff reviews and controls.
No one gets replaced. They win back time for what matters.
New for tradesAI after-hours receptionist: every call answered, 24/7.Before we build anything, we find your highest-margin problem: the biggest money leak, or the most profitable job you keep missing. Then we decide if AI is the right fix, so you never pay for automation that doesn't move the needle.
Free 15-min call. One question: what's the highest-margin problem you're trying to solve?
How often it happens × what it's worth, per month.
One focused build, done for you.
Monthly support and tweaks as your business changes.
A precise, secure, efficient tool, and a person who owns the result.
Start with every call answered. Add the others whenever you're ready.
When your office is closed, the phone still gets answered. An AI receptionist picks up 24/7 in your business's name, books the job or texts you about a real emergency, and keeps callers from moving on to the next shop on Google.
It covers the hours your team is off. It doesn't replace them. You set the rules for what counts as an emergency, and your crew still does the work.
Every open estimate gets a friendly text and email on day 2, day 5, and day 10, until the customer says yes or no.
The invoice goes out the day the job is done, with a pay link and polite reminders until it's paid.
After every paid job, the customer gets a text asking for a Google review.
Not a trade shop? The same approach covers inbox triage, scheduling reminders, and weekly reports or data cleanup from your spreadsheets and tools like Yardi.
You get a fixed quote before any work begins. No long contracts.
About two weeks, at the low end of setup pricing. We pick one task, usually following up on estimates nobody has answered. If it saves you time, we add review requests and a weekly report next. If it doesn't, you've risked very little.
Final price depends on how many tools we connect and how complex the automations are. Your AI assistant subscription is billed to you directly by the provider.
I spent 5+ years as the e-commerce and retail operations manager for a Logan-based technology retailer. I worked closely with the CEO and managed a multi-million-dollar B2B and direct-to-consumer book across Shopify, Amazon, and Walmart.
I know how a small office really runs, and where the hours quietly disappear. HatchOps is how you get your time back.
HatchOps is a Utah LLC run by a local. I can meet in person, learn how your office works, and stay a phone call away when something needs a tweak.
The account, the automations, and your data stay with you. If we stop working together, my access is removed.
No jargon and no long contracts. Either of us can end monthly support with 15 days' notice.
No. The point is to help the people you already pay get more done. Your staff reviews and approves what the assistant drafts.
Carefully. I only connect the tools you give written permission for. Social Security numbers, card numbers, and health information (HIPAA data) do not go into AI tools. If we stop working together, my access is removed.
You do. The AI assistant account is created in your business's name and billed to you directly by the provider.
Setup is $300–$500 one-time, and monthly support is $500–$1,000 with a 3-month minimum. You get a fixed quote before any work begins.
It answers your business line when the office is closed, 24/7. Routine calls get booked into your calendar, and real emergencies get a text to you or your on-call tech right away. Setup is $300–$500 and monthly is $500–$1,000, with a lighter solo-operator option from $300/mo.
Not at all. Training is included, and everything is explained in plain English.
Sí. I speak fluent Spanish and am happy to work with Spanish-speaking teams.
Book a free 15-minute conversation. I'll tell you honestly whether AI can help, and what it would cost.