AI office automation · Cache Valley, Utah

Optimize the team you already have.

We find the repetitive tasks slowing your team down and automate them with AI, from quote follow-ups and review requests to scheduling, invoices, and inbox triage. Fixed-price, done for you, and your staff stays in control.

New for tradesAI after-hours receptionist: every call answered, 24/7.
Example workflowWeekly status report
Your toolsCRM, calendar, sheets AI implementationDrafts the weekly update ExecutionRuns on schedule Review / resultsTeam in the loop Hours of reporting, done before Monday
Augment, don't replace

Your people are your edge. Busywork isn't.

From the front desk to the corner office, you hired your people for their judgment, relationships, and care. Too much of that time goes to copy-paste follow-ups, reminder emails, and chasing invoices. HatchOps hands the repetitive parts to an AI assistant your staff reviews and controls.

No one gets replaced. They win back time for what matters.

Operations managerLess time on reports and order emails, more on growth
Office managerInbox sorted and calendar handled before 9 a.m.
Front desk / office staffReminders, reviews, and invoices drafted for them
OwnerA short Friday summary instead of digging for numbers
The trade-shop checklist

Do you have all four?

Start with every call answered. Add the others whenever you're ready.

Start here

1. Every call answered

When someone calls at 9 PM or while you're on a job, an AI receptionist picks up in your business's name, books the job, and texts your on-call tech about real emergencies.

Add-on

2. Quotes followed up

Every open estimate gets a friendly text and email on day 2, day 5, and day 10, until the customer says yes or no.

Add-on

3. Invoices on autopilot

The invoice goes out the day the job is done, with a pay link and polite reminders until it's paid.

Add-on

4. Reviews coming in

After every paid job, the customer gets a text asking for a Google review.

Missing any one? We set it up in about a week, done for you, fixed price.

Services

Small automations. Big relief.

We start with your 2–3 biggest time sinks and build from there. Here are some examples.

New · For trades

AI after-hours receptionist

When your office is closed, the phone still gets answered. An AI receptionist picks up 24/7 in your business's name, books the job or texts you about a real emergency, and keeps callers from moving on to the next shop on Google.

It covers the hours your team is off. It doesn't replace them. You set the rules for what counts as an emergency, and your crew still does the work.

HVACPlumbingElectricalRoofingSolar
  • Answers every call 24/7, nights, weekends, and holidays
  • Books routine jobs into your calendar
  • Texts the owner or on-call tech right away about real emergencies
  • Sends a short summary of every call to your office by morning
Setup $200–$500 one-time · $500–$1,000 per month. A lighter solo-operator option starts from $300/mo.

Quote & estimate follow-ups

Friendly follow-ups on unanswered quotes, reviewed by your staff before they go out.

Example: drafts at 3 and 7 days, plus a Friday list of open quotes.

Review requests

Ask happy customers for a Google review at the right moment, without anyone remembering to.

Example: a thank-you note with a review link after a job is marked done.

Scheduling

Appointment confirmations, reminders, and reschedule requests connected to your calendar.

Example: a reminder the day before, with an easy way to reschedule.

Invoices & payment reminders

Polite nudges on past-due invoices and a clear view of what's outstanding.

Example: a weekly overdue list and drafted reminders for your approval.

Inbox triage

Sort, label, and draft replies to routine email so the important messages surface first.

Example: common questions get a ready-to-send draft reply.

Weekly reports & data cleanup

Pull your numbers into one short report, or clean up customer and inventory data from tools like Yardi.

Example: a Monday summary from your spreadsheets.
How it works

Three steps. Plain English.

Talk

A free 15-minute conversation. Tell me what eats your week, and I'll tell you honestly whether AI can help.

Build

I set up an AI assistant account in your business's name, connect email, calendar, and spreadsheets, and build 2–3 automations at a fixed price.

Train & grow

Short hands-on sessions with your staff, then monthly support: a new automation, fixes, and a short report on time saved.

Pricing

Fixed prices. No surprises.

You get a fixed quote before any work begins. No long contracts.

Setup

$200–$500
one-time
  • AI assistant account in your business's name. You own it.
  • Email, calendar & spreadsheet connections
  • 2–3 automations for your biggest time sinks
  • Staff training included (2–3 sessions)
Most helpful

Monthly Support

$500–$1,000
per month
  • One new automation each month
  • Fixes and adjustments when things change
  • A short monthly report on hours saved
  • 3-month minimum, then cancel with 15 days' notice

Add-ons

Hourly
quoted per project
  • Customer or inventory data cleanup
  • Reports from software like Yardi
  • Bigger one-off projects

A good way to start: Quote Follow-Up Starter

About two weeks, at the low end of setup pricing. We pick one task, usually following up on estimates nobody has answered. If it saves you time, we add review requests and a weekly report next. If it doesn't, you've risked very little.

Final price depends on how many tools we connect and how complex the automations are. Your AI assistant subscription is billed to you directly by the provider.

About

Hi, I'm Andrew Hatch.

I spent 5+ years as the e-commerce and retail operations manager for a Logan-based technology retailer. I worked closely with the CEO and managed a multi-million-dollar B2B and direct-to-consumer book across Shopify, Amazon, and Walmart.

I know how a small office really runs, and where the hours quietly disappear. HatchOps is how you get your time back.

E-commerce & operationsShopify · Amazon · WalmartTeam leadershipHablo español
Local

Based in Smithfield. Built for Cache Valley.

HatchOps is a Utah LLC run by a local. I can meet in person, learn how your office works, and stay a phone call away when something needs a tweak.

Cache ValleyLogan & SmithfieldBrigham CityOgden

You own everything

The account, the automations, and your data stay with you. If we stop working together, my access is removed.

Plain English, always

No jargon and no long contracts. Either of us can end monthly support with 15 days' notice.

FAQ

Questions, answered.

Will AI replace my staff?

No. The point is to help the people you already pay get more done. Your staff reviews and approves what the assistant drafts.

How is my data handled?

Carefully. I only connect the tools you give written permission for. Social Security numbers, card numbers, and health information (HIPAA data) do not go into AI tools. If we stop working together, my access is removed.

Who owns the account and automations?

You do. The AI assistant account is created in your business's name and billed to you directly by the provider.

What does it cost?

Setup is $200–$500 one-time, and monthly support is $500–$1,000 with a 3-month minimum. You get a fixed quote before any work begins.

How does the after-hours receptionist work?

It answers your business line when the office is closed, 24/7. Routine calls get booked into your calendar, and real emergencies get a text to you or your on-call tech right away. Setup is $200–$500 and monthly is $500–$1,000, with a lighter solo-operator option from $300/mo.

Do I need to be technical?

Not at all. Training is included, and everything is explained in plain English.

¿Hablas español?

Sí. I speak fluent Spanish and am happy to work with Spanish-speaking teams.

What eats your week?

Book a free 15-minute conversation. I'll tell you honestly whether AI can help, and what it would cost.